Client Advisor

TAG Heuer Malaysia is looking for an enthusiastic and dynamic Client Advisor for its boutiques based at Kuala Lumpur. This position will be directly reporting to the Boutique Manager, you will be responsible for achieving and exceeding sales targets as assigned, cultivating and maintaining a loyal customer base and assisting with daily boutique operations.

Other responsibilities include:

• Inventory management and maintain good housekeeping condition in the boutique including visual merchandising
• Provide excellent customer service by sharing product knowledge with customers and follow up closely with customers on after sales service matters
• Take ownership on the monitoring of after sales service of customer database and support in-store marketing events
• Act as a brand ambassador and uphold the brand image for TAG Heuer

Key Requirements:

• At least 2 years experience in luxury retail operations with a successful track record, preferably from high end watch industry.
• A diploma in retail will be an added advantage.
• Fluency in English (both written and spoken) with strong interpersonal skills will be required to succeed in this role.
• Sales oriented and result oriented.
• A good team player as well as display good customer service.