Job Description
What is the opportunity
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
Working hours: 9am 6pm (Malaysia timing)
Region: Europe (e.g. Luxembourg, Ireland, Switzerland)
What will you do
- Fee Schedule/fee agreement interpretation
- Setup of fee rate into system/excel invoice template
- Retrieve and upload manual data collection
- Generate invoice, perform control and provide justification on trend analysis
- Validate invoice and send to client
- Follow up on aged receivables (unpaid outstanding invoices)
- Verify client's authorization on invoice payment
- Justify break items on invoice payment mismatch against invoice amount
- Investigate and provide response to client/Client Facing teams within KPI's timeline
- Coordinate with all related stakeholders to provide a consolidated response to client's query
- Perform fee impact calculation on potential invoice undercharge/overcharge queries
- Provide support on departmental or enterprise-wide initiative/projects
Complment
What's in it for you
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization
- Bachelor's Degree in Accounting & Finance
- Fresh graduates are welcome to apply
- Experience on client billing process and/or account receivables process
- Experience on Financial Services industry (e.g. Fund/Investor Services)
- Experience in SQL or Excel VBA
Minimum experience level 0-2 years Skills needed
- Understanding and application of Fee Schedule/Fee Agreement with client
- Understanding of Products offered to clients and its Operational nature
IT tools
- Proficient in Microsoft Office applications (e.g. Outlook, Teams, Excel, Word, Power Point, Access)
Languages English
CACEIS is the asset servicing banking group of Crdit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds 5.3 trillion in assets under custody and 3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..
