Client Operations Officer, Transfer Agency PERES (12 months contract) M/F

Job Description

What is the opportunity

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9.00AM to 6.00PM

Region: Luxembourg

What will you do

Production

• Accurate and timely execution of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across a range of Private Capital Services structures
• Ensure tolerance checks are complete and any outstanding items are investigated and cleared
• Perform quality checks or second level validation on output from the team
• Conduct training to Intern
• Perform additional ad-hoc task allocated by Supervisor/Manager
  
  

Queries

• Respond to all queries and incoming emails in a timely and effective manner
• Develop and maintain good working relationships with other teams within CACEIS Investor Services
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave
  
  

Policy and Procedure Review

• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset
• Ensure all documents are carefully reviewed capturing all instructions & information accurately
• Ensure all deadlines are met with defined benchmark
  
  

Télétravail : unauthorized

• Application criteria
  
  

Starting date 02/03/2026 Duration 12 months Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

• Bachelor's Degree and/or Master's Degree in Accounting, Finance, Business Administration or related field
• Experience in Shareholder Services and/or Transfer Agency Services with a focus on fund structure (preferred)
• Experience in Shareholder Services and/or Transfer Agency Services with a focus on fund structure (preferred)
  
  

Minimum experience level 0-2 years Skills needed

• Strong written and verbal communication skills
• Attention to detail and strong organizational skills
• Fast learner and positive attitude with minimal supervision
• Good interpersonal skills and networking abilities with sub-custodians and internal departments
• Ability to work independently and collaborate with the team to achieve collective goals
• Ability to prioritize team workloads to meet challenging deadlines
• Able to work under pressure in a fast-paced environment
  
  

IT tools

• Additional automation skills such as VBA, Python and etc. are an added advantage
• Shareholder services and general administration procedural knowledge
• Transaction management and / or payment processing experience
  
  

Languages English

• Company CACEIS
  
  

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..