Hepmil Creators Network (HCN) is a digital creator agency that connects you with the best and most popular creators in the SEA region, enabling brands to engage Millennial and Gen Z audiences through creators social platforms.
HCN Malaysia is the sister company of MGAG, and a subsidiary of Hepmil Media Group. Powered by Hepmil's servicing expertise and data analytics, we collaborate with creators to deliver entertaining and hyper-localised content aligned with brand campaign objectives.
Learn more about HCN and our creators at https://www.hepmil.com/
We're looking fora Client Success Intern to support campaign execution and ensure smooth coordination between clients, creators (KOLs), and internal teams.
Responsibilities
- Assist in coordinating and managing KOL (Key Opinion Leader) product deliveries for campaigns, ensuring timely and accurate distribution.
- Support communication with creators to confirm receipt of products, campaign requirements, and posting timelines.
- Help track campaign progress, deliverables, and deadlines to ensure smooth execution.
- Assist in compiling campaign performance reports, including collecting data, screenshots, and key insights.
- Support the team in preparing post-campaign reports and summaries for internal and client review.
- Work closely with internal teams to ensure campaign deliverables meet client expectations and objectives.
- Assist with general client servicing tasks, including follow-ups, documentation, and coordination.
Requirements
- Currently pursuing or recently graduated with a degree in Marketing, Communications, Business, or a related field.
- Strong interest in influencer marketing, social media, and digital content campaigns.
- Familiar with major social media platforms, especially TikTok and Youtube.
- Good organizational and coordination skills, with attention to detail.
- Strong communication skills and ability to manage multiple stakeholders (creators, clients, internal teams).
- Proactive, responsible, and able to multitask in a fast-paced environment.
- A team player who is adaptable and willing to learn.
