Clinical Application Specialist (SRUB TECH)

Synergic Evolution Sdn Bhd

Seremban, Malaysia

Fresher

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Posted a month ago

Job Description

Company Description

SYNERGIC EVOLUTION SDN BHD is a leading supplier of advanced medical devices, specializing in cutting-edge spinal implants and procedures for spinal conditions. Our clientele includes prominent spine and neuro surgeons from hospitals across northern, central, and southern Malaysia. As part of our growth strategy, we aim to expand our reach to the entire region, including Malaysia, Singapore, and Brunei. We are committed to delivering innovative solutions that improve patient outcomes and foster excellence in healthcare.

Role Description

This is a full-time, on-site role for a Clinical Application Specialist (SRUB TECH) based in Seremban. Responsibilities include providing training and support to medical professionals in the use of high-end spinal implants and technologies. You will conduct demonstrations, assist with clinical application processes, and offer technical expertise in surgical environments. Collaboration with healthcare professionals to address their needs and support the adoption of advanced medical devices will also be a key part of this role.

Working day :

Monday to Friday (8.30am - 5.30pm)

Key Responsibilities

Assist Product Specialist and Product Executive in daily operational tasks.
Scrub in and provide product assistance to clients in the Operating Theatre with strong product knowledge.
Develop and maintain positive rapport with potential and existing clients.
Build and nurture strong working relationships with medical teams and administrative staff.
Prepare daily action plans, reports, and submit updates via WhatsApp group before 9.00pm.
Work closely with Purchasing and Procurement Departments of hospitals.
Secure, track, and follow up on payments from hospitals for each completed case.
Participate actively in company marketing events.
Identify, address, and resolve clients concerns promptly.
Travel extensively between hospitals to assist with cases as required.
Stay up to date with the latest clinical data and present this information effectively to healthcare professionals.
Monitor and report competitor activities and product updates.
Be on standby/on-call as required.
Assist with any ad-hoc tasks assigned by the team or management.
Perform any other job-related duties as required.

Requirements

Diploma/Degree in Science, Nursing, Biomedical, or related fields.
Experience in OT/clinical environment is an advantage.
Physically fit since job requires physical strength, as the instruments handled are heavy and can weigh up to 100 kg
Strong communication and interpersonal skills.
Able to work independently, travel frequently, and handle fast-paced environments.
Possess own transport and valid driving license.
Willing to travel

We provide good remuneration package;