We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.
Key Responsibilities:
- Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure
- Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines)
- Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery
- Identify and address performance bottlenecks in applications and infrastructure
- Conduct root cause analysis for recurring incidents to develop long-term solutions
- Improve monitoring solutions to proactively identify and mitigate issues before they impact services
- Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices
- Develop and maintain scripts for automation of routine tasks and monitoring processes
- Participate in on-call rotations and respond to critical incidents as they arise
- Analyze system logs and metrics to identify trends and potential areas for improvement
- Assist in capacity planning and performance tuning to ensure optimal resource utilization
Requirements
- Strong expertise in Linux system administration
- Proven experience in troubleshooting application support issues with a focus on performance and connectivity
- Solid understanding of database management and performance tuning
- Hands-on experience with Kubernetes and virtual machines
- Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components
- Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications
- Self-motivated learner who can operate autonomously with minimal guidance
- Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges
Preferred Skills:
- Familiarity with monitoring tools and performance optimization techniques
- Experience in scripting or automation for system administration tasks
- Knowledge of networking concepts and troubleshooting methodologies
- Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
- Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization
- Familiarity with Big Data lifecycle (Big Data management / ingestion / processing / visualization) and the corresponding technologies (e.g., HDFS, YARN, Kafka, Spark, Flink, Hive, ELK)
