Job description
To consistently provide quality and value-added services to visitors/ guests of the shopping centre in gracious, attentive, courteous and service-oriented manner which include the following: -
- Assist in promotional activities such as Gift Redemptions, contests and follow-through necessary actions
Administer redemptions and rewards for promotions in the shopping mall- Maintain daily checklist and inventory of facilities such as baby strollers, wheelchairs, etc
Handle Lost and Found cases
- Assist in setting up for events/ functions
Escort VIPs during functions- Conduct media tours/ handle tour groups
Recommend dining venues
REQUIREMENTS:
- SPM qualification and/or Certificate/ Diploma holder in Hospitality, Tourism, Hotel or Retail.
Pleasant disposition, attentive, focused and confident responding to face-to-face or call enquiries and resolving difficult situations.- Experience in a hotel, shopping centre, retail, tourism and food & beverage environment would be an added advantage.
Able to converse fluently in both Bahasa Malaysia and English. Comprehension of other languages is a definite advantage.
- Good general knowledge of surrounding areas of the shopping centre, local prominent landmarks and transportation infrastructure.
Willing to work on shifts, weekends and public holidays.- Fresh graduates (SPM holders, graduates from hospitality schools) are also encouraged to apply.
Job Type: Full-time
Benefits:Schedule: Day shift
Supplemental Pay:
* Overtime pay
