Content Moderator - Korean

Job Location : Kuala Lumpur, Malaysia

Hire Type : Contract

Shift : Night Shift

Key Responsibilities

• Review and moderate content in native Korean language across various platforms (to support market-specific content moderation and cultural accuracy)
• Apply content policies while considering native Korean linguistic nuances, slang, and cultural context
• Identify harmful, misleading, or sensitive content specific to the niche Korean speaking market
• Ensure compliance with platform guidelines and legal standards
• Stay updated on Korean internet trends, viral topics, and digital behaviour
• Handle sensitive or explicit content professionally and objectively
• Maintain high standards of accuracy, quality, and productivity
• This level of expertise is not substitutable with non-native or intermediate speakers

Technical skills

• It is mandatory to be fully independent in writing, reading and speaking in the native Korean language and possesses strong understanding of Korean culture, social norms, humour, slang, and regional context
• Ability to interpret meaning beyond direct translation, including tone, intent, and implicit messaging
• Capability to make accurate judgment calls on culturally sensitive content
• This level of expertise is not substitutable with non-native or intermediate speakers
• Online community experience and exposure
• Experience with confidential information collection and management (preferable)

Soft Skills

• Strong attention to detail and quality
• Neutral and unbiased mindset when reviewing diverse content
• Ability to work independently in a fast-paced environment
• Good analytical and research skills
• Adaptable and quick learner
• Strong emotional resilience when handling sensitive material
• Good time management and task prioritization

Other Requirements

• Willing to work in a complete nigh shift environment
• This is a FTC of 12 months
• Comfortable working with explicit and sensitive content
• Able to manage high-pressure scenarios with professionalism
• Strong interpersonal and communication skills