Contract Associate, Finance

Job Description

• Perform payment operations (e.g. insurance policies, vendor and staff claims) accurately and within SLA timelines
• Verify supporting documents and ensure compliance with payment standards and controls
• Track and update payment transactions and statistics
• Assist in resolving payment issues and troubleshooting errors
• Support system enhancements, including user acceptance testing (UAT)
• Maintain and update Standard Operating Procedures (SOPs)
• Support ad hoc tasks and projects as assigned
• Ensure compliance with regulatory requirements and highlight potential risks

Requirements

• Degree in Accounting, Finance or related field
• Mandarin proficiency to liase with stakeholders/clients
• 1–2 years of experience in payment operations / accounting / admin (insurance industry preferred, fresh grads welcome)
• Strong attention to detail and good numerical skills
• Good time management and ability to work independently and in a team
• Proficient in Microsoft Office (especially Excel)
• Strong communication and interpersonal skills
• Positive attitude, adaptable, and willing to take on new challenges