Job Description

Company Description SH Retail Academy (SHRA), established in September 2019, was founded to support Malaysian small and medium enterprises, with a focus on the retail sector. Inspired by the vision of Mr. Lim Kim Heng, Managing Director of Senheng Electric (KL) Sdn Bhd, SHRA helps businesses grow by enhancing productivity through digitalisation and employee upskilling. The academy designs practical learning programs that address real retail challenges and evolving market demands. SHRA collaborates closely with industry partners to deliver relevant training content and development opportunities. The organization offers a dynamic environment for professionals who are passionate about learning, retail excellence, and business growth.

Role Description This is a full-time, on-site role based in Selangor, Malaysia for a Corporate Trainer cum Business Development professional. The role involves designing and delivering training programs for retail employees and leaders, including classroom sessions, workshops, and on-the-job coaching. The trainer will assess learning needs, develop training materials, and evaluate training effectiveness to ensure continuous improvement. On the business development side, the role includes identifying potential clients, nurturing relationships with SMEs and retail organizations, and promoting SHRA's training solutions. The professional will prepare proposals, conduct presentations, support marketing activities, and collaborate with internal teams to align training offerings with business objectives.

Qualifications

Strong training and facilitation skills, including experience in designing curricula, developing training materials, and delivering engaging sessions.
Business development capabilities, such as client prospecting, relationship management, and presenting solutions to organizational stakeholders.
Knowledge of retail operations and SME business challenges, with the ability to translate industry needs into practical learning interventions.
Excellent communication and interpersonal skills, with proficiency in spoken and written English; additional local languages are an advantage.
Ability to plan and manage multiple programs, with strong organizational, time management, and problem-solving skills.
Comfort with digital tools and learning platforms, including basic proficiency in office productivity software and online training technologies.
Bachelor's degree or equivalent experience in Training, Human Resources, Business, Retail Management, or a related field.
Prior experience in corporate training, learning and development, sales, or account management, preferably within the retail or service industry.

Employee Benefits: