Coupa Design Lead

Roles & Responsibilities:

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Own Coupa functional design covering P2P, Expense, and related integrations.

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Govern solution design to ensure alignment with global standards, control requirements, and target operating model.

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Review and approve localization and change requests, including impact and feasibility assessment.

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Ensure design decisions are documented and traceable throughout the project lifecycle.

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Apply and continuously refine the Global Coupa Playbook based on rollout feedback.

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Ensure consistent interpretation of global standards across all in-scope LBUs.

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Act as escalation point for design exceptions and policy deviations.

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Establish global finance and procurement standard operating procedures (SOPs).

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Partner other workstreams on end-to-end process standardization and harmonization.

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Support SOX process and control documentation where Coupa is in scope.

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Assess and manage downstream impacts of design decisions to global process flows and controls.

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Support Pre-Track activities including early LBU assessments, solution walkthroughs, and adoption readiness.

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Provide design inputs to Pre-Track workshops, clinics, and Q&A sessions.

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Identify recurring design gaps and feed learnings into Global Coupa Playbook enhancements.

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Represent Coupa design in testing, data migration, and cutover discussions.

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Partner with project management, global process, pre-track, and change management teams to ensure end‑to‑end readiness.

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Provide design guidance to implementation partners and internal analysts.

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Lead and mentor team members.

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Drive progressive transition from external consultants to internal capability.

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Establish reusable artefacts, templates, and design accelerators.

Requirements:

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Bachelor's Degree or equivalent, preferably in Finance, Accounting, or Information Systems.

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8 – 10 years of experience in finance transformation or ERP/P2P implementation.

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Deep hands-on experience with Coupa P2P and Expense design.

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Experience leading multi-entity or multi-country rollouts.

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Experience in presentations to large and senior stakeholders.

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Experience in insurance or financial service industries will be an added advantage.

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Strong stakeholder management, project management and analytical skills.

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Strong written and verbal communication skills, and presentation skills.

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Strong functional Coupa design and Procure-to-Pay process knowledge.

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Excellent stakeholder management and decision facilitation skills.

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Strong documentation, communication, and governance discipline