Credit Control & Account Assistant (Internship)

Requirements

• Min. requirement Diploma in Finance, Accounting, Business Administrationor a related field.
• Fresh graduates are encouraged to apply.
• Required Languages: English, Bahasa Malaysia.
• Strong knowledge of financial principles and accounting practices.
• Excellent analytical and problem-solving skills.
• Detail-oriented and able to maintain confidentiality.
• Good knowledge of Microsoft Office (eg: Excel).
• Independent, self-motivated & manage time effectively.

Responsibilities:

Credit Control:

Serve as a key point of contact for customers with billing or payment issues.

Monitor customer accounts and follow up on overdue invoices via phone, email, and written correspondence.

Negotiate repayment plans or credit arrangements with customers as needed.

Build and maintain strong relationships with customers, balancing collection goals with good customer service.

Conduct credit checks on new and existing customers, assessing creditworthiness and setting appropriate credit limits.

Work closely with Sales or Customer Relations teams to review, adjust credit terms and resolve invoice disputes.

Issue credit notes, invoices, and other necessary documentation as required.

Allocate incoming payments to invoices; resolve unapplied or misapplied payments.

Reconcile customer accounts and keep transaction records up to date.

Produce aged debtor / aging reports, highlighting risk accounts for management review.

Account related:

• Accounts Payable (A/P) and General Ledger (G/L).
• Financial Analysis/Reporting:

a) Assist to prepare and maintain accurate financial statements, including balance sheets, income statements, and cash flow statements.

b) Generate regular financial reports for management and stakeholders.

• Any other ad hoc duties as required.