Credit Control, Analyst

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

This position is responsible to identify accounts with outstanding billing (exceeding certain aging benchmark) and issues encountered by sales team in collections, in order to support of the Company's profitability and sustainable growth objectives.

1) Ensure efficiency in cashiering and matching inclusive of payments via cheques from branches -INTERGL) and telegraphic transfer (TT - bank statement), suspense account clearance.

2) Liaise with Clients/Intermediaries to prepare and ensure unmatched receipting / reconciliation are cleared timely with collection follow up.

3) Perform submission of daily report and official receipt process with STP to AIA Corporate Portal.

4) Update daily report of INTERGL and TT payment to team sites for record.

5) Deal with internal queries about payments to ensure customers pay on time. Set regular meeting / contact with Clients/Intermediaries to ensure all relevant debts are managed as necessary.

6) Perform regular credit review with stakeholders - Account Managers and Brokers.

7) Ensure suspension process is carried out smoothly.

8) Assist in handling enquiries from both internal / external parties on policy suspension, dispute and reconciliation.

9) Monitor and track legal cases for legal proceeding such as execution of judgment obtain for recovery of debts or outstanding.

10) Perform client credit risk assessment.

11) Participate in UR (User Requirement) for ad-hoc system enhancement for efficiency.

12) Meet Clients/Intermediaries for payment issue or negotiation of settlement