Marsh and McLennan Companies (MMC)is seeking candidates for the following position based in theKuala LumpurShared Services Operations Office in Q Sentral:
Credit Control Manager
What can you expect
- Be a part of a regional operational shared service center
- Interact diverse colleagues and stakeholders from various line of business within MMC
What is in it for you
- Career Development and Training Opportunities
- Explore opportunities to work on regional and global projects
- Conducive Smart Office work environment
We will count on you to:
- Performing reconciliation of premiums, claims, commissions and fees, including tracking and resolving reconciliation discrepancies & monitoring status of queries with internal and external contacts.
- Review and prepare insurer /customer statement reconciliation while following-up to clear un-identified/un-reconciled items
- Track, monitor and resolving collection and payment specific queries while referring to the appropriate stakeholders (Finance, Ops, Brokers, Management) for query resolution.
- Investigate, discuss and resolve customer accounts/ Insurers/ Reinsurers issues and attend to queries raised by Country Finance, Broker or Underwriters related to outstanding collections.
- Preparing, distributing and/or presenting monthly or bi-monthly reports, including but not limited to DROs / Bad Debts reports including generating, reviewing and issuing account receivable and account payable statements.
- Mentor team direct reports or new hires and ensure they achieve competency in the process
- Handling escalation and team workload management / distribution
- Adhere to audit sampling guidelines / SOX and policies & procedures as per organization's standards and laid out SOPs
- To ensure timely delivery based on the agreed standard and productivity in order to meet SLA and Metrics on Accuracy, Productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries
What you need to have:
- A Degree holder in Accounting, Finance or related fields
- Proficiency with Microsoft Office applications especially in Excel
- Minimum of 5 10years experience in Credit Control/ Credit Collections
- Previous Credit Control Assistant Manager / Team Lead experience
What makes you stand out:
- Experience supporting shared service operations
- Previous working experience in Insurance / Reinsurance
- Ability to support Singapore market
- Ability to systematically manage and retrieve data
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information
- Team player, able to work collaboratively with a wide variety of people with diverse viewpoints and background
Marsh & McLennan(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching$17 billion,Marsh & McLennanhelps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshadvises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.Guy Carpenterdevelops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.Mercerdelivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit*******, follow us onLinkedInand Twitter@mmc_globalor subscribe toBRINK.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
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