JOB RESPONSIBILITIES:
- Manage and follow up on outstanding accounts to ensure timely collection of payments and reduce overdue balances.
- Initiate appropriate recovery actions for long-overdue accounts, including coordination with legal teams or external agencies when necessary.
- Evaluate the creditworthiness of new and existing customers.
- Oversee the accurate processing, allocation, and reconciliation of incoming payments to maintain up-to-date financial records.
- Serve as the primary point of contact for billing and payment-related inquiries, ensuring clear and professional communication with customers.
- Negotiate payment arrangements and collaborate with internal teams to resolve disputes or complex account issues effectively.
JOB REQUIREMENTS & QUALIFICATIONS:
- Minimum 3 years of experience in credit control or a related finance/accounting role
- Previous experience in a Finance Department or with corporate collections is a plus.
- Knowledge of credit risk assessment and relevant legal regulations
- Good customer service and negotiation skills
- Candidates with experience in related industries (e.g., elevator/lift, construction, M&E contracting) is an added advantage.
