CRM Marketing Specialist

About Hytech

Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are dedicated to driving digital transformation and shaping the future of financial technology.

Our passion for connecting the dots extends beyond the technological realm. We foster a culture of inclusivity that values collaboration and knowledge-sharing among our team members, clients, and partners. Together, we harness the power of connection to inspire innovation, drive growth, and shape a better future for the fintech industry.

Join us at Hytech as we continue our journey of connecting the dots and paving the way to success for our clients and partners. Let us embark on a collaborative adventure, where we explore new possibilities, drive innovation, and navigate the exciting landscape of the digital world together.

Role and Responsibilities:

• Develop, manage, and optimise automated communication flows across email, in-app messaging, SMS, and push notifications.
• Build personalised and segmented campaigns that support onboarding, activation, engagement, and retention goals.
• Collaborate with marketing and CRM teams to ensure messaging consistency and alignment with brand voice.
• Design and continuously refine lifecycle touchpoints to maximise conversion, retention and reactivation.
• Analyse campaign performance metrics (e.g., open rates, click-through rates, conversions) and suggest data-driven improvements.

Qualifications and Requirements:

• Great interest in the financial services industry
• Excellent written and verbal communication skills in English, working proficiency in Mandarin is highly regarded, and other additional European language skills are advantageous.
• Strong project management, multitasking and decision-making skills.
• Strong communication skills and excellent team player.
• Highly organised and detail-oriented.

Benefits and Perks:

• Accessible by public transport (5 mins walking distance from LRT Abdullah Hukum)
• Young, Passionate & Friendly Working Environment.
• Rewarding career development with regional exposure.
• Team building, creation, birthday party, free flow of snacks and drinks.

#DotConnect: Unleashing the Power of Connectivity

Do you believe in the power of connections to transform careers and shape a brighter future Together, let's connect our dots, inspire innovation, and build a workplace where talents unite to create extraordinary possibilities.