Custom Brokerage Lead

CEVA Logistics

3-5 Years

Penang, Malaysia

Posted 8 hours ago

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Job Description

Company Description CEVA Logistics provides world-class supply chain solutions for national and multinational companies of various sizes. As an industry leader, CEVA delivers complete supply chain design and implementation in contract logistics and freight management, either standalone or combined. Through its strategic partnership with CMA CGM, a leading global shipping group, CEVA offers end-to-end logistics solutions across transport modes. The company operates an integrated global network of over 1,000 facilities in more than 170 countries, supported by 110,000 employees focused on operational excellence and reliable supply chain performance.

Role Description<
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The Custom Brokerage Lead is a full-time, on-site role based in Bayan Lepas. This position is responsible for overseeing customs brokerage processes, ensuring timely and accurate import and export clearance in compliance with local and international regulations. The role includes coordinating documentation, monitoring shipment status, and resolving customs issues in partnership with internal teams, carriers, and regulatory authorities. The Custom Brokerage Lead will guide and support team members, maintain up-to-date knowledge of customs requirements, and contribute to process improvements that enhance efficiency and customer satisfaction. The role also involves preparing reports, maintaining records, and communicating proactively with stakeholders to ensure smooth operational execution.

Qualifications:
✔️ Minimum 3 years of relevant industry experience preferre
d✔️ Understanding of Air Freight operatio
ns✔️ Good knowledge of customs regulations and requireme
nts✔️ Experience with customs declaration and clear
ance✔️ Familiar with Aldec & AEO sy
stems✔️ Good command of English & Bahasa Ma
laysia✔️ Good analytical, communication and coordination
skills✔️ Strong leadership, commitment and ability to work under
pressure✔️ Experience managing a team is an
a
dvantage
Key Accountabiliti
es/Duties• Manage Import & Export customs clearance and dec
larations• Coordinate closely with Customer Service, Air Freight and other CEVA de
partments• Monitor customs forms, hanging forms and clearan
ce status• Manage AEO, ZB declaration and E-Manifest
(MyCIEDS)• Prepare and submit customs reports to
customers• Ensure timely customs clearance and shipment delivery within comm
itted TPT• Lead and support 2 Operati
on Clerks