Customer Brand Intern

TheCustomerBrand Intern will support theCustomerBrandteam in executing integrated marketing campaigns, managing brand assets, coordinating with internal stakeholders and external agencies, andassistingwithday-to-daymarketing operations. This role offers‑hands-on‑exposure to brand management, campaign planning, content development, and marketing execution within a leadinginsuranceservicesorganisation.

1. Brand & Campaign Support

• Support the execution of brand and marketing campaigns across digital, social, print, andon ground‑touchpoints

• Assistin rolling out campaigns according to brand guidelines to ensure consistency across all materials

• Help track campaign timelines, deliverables, and milestones to ensure smooth execution

• Support sustenance andalways onbrand initiatives as‑required

2. Content & Asset Management

• Assistin coordinating and managing marketing assets (e.g.key visuals, videos, copy decks) across different platforms

• Support basic content adaptation for various channels (e.g.resizing, caption tweaks,platform specificrequirements‑)

• Helporganiseandmaintainshared folders, version control, and asset trackers

• Proofread marketing materials to ensure accuracy, clarity, and brand tone

3. Agency & Vendor Coordination

• Supportday-to-day coordination with creative, media, and production agencies

• Assistin consolidating feedback from internal stakeholders and ensuringtimelyupdates to agencies

• Help track artwork submissions, revisions, and final deliveries

• Support basic administrative tasks related to agency engagement (e.g.documentation, timelines, cost tracking support)

4. Internal Stakeholder & Approval Support

• Assistin coordinating withcross functionalteams such as Product, Compliance, Legal, andDistributio‑n

• Support the preparation of materials for internal reviews and approval processes

• Help ensure marketing materials meet internal governance and compliance requirements before release

• Follow up on feedback and approval status to keep projects moving

5. Reporting, Research & Administration

• Support basic campaign reporting,post campaign‑summaries, and presentation deck preparation

• Assistwith simple market, competitor, or social media research whenrequired

• Help with administrative and operational tasks to support the overall Brand & Marketing function

Requirements

• Currently pursuing or recently completed a diploma/degree inMarketing, Communications, Business, Mass Communication, or related fields

• Strong written and verbal communication skills

• Ability to work in multiple languages (English, Bahasa Malaysia, Mandarin).

• Familiarity with social media platforms(Facebook, Instagram&Xiaohongshu).

• Detail oriented‑with goodorganisationalandtime management‑skills

• Comfortable working with Microsoft PowerPoint, Excel, and Word

• Basic design skills and experience with Microsoft Office or Google Workspace graphic design tools (e.g., Canva) are a plus.

• Able to work in afast paced‑environment and manage multiple tasks

• Positive attitude, proactive, and willing to learn

What You Will Gain

• Exposure to brand strategy and marketing execution in a large,establishedorganisation

• Hands‑onexperience working with internal stakeholders and external agencies

• Understanding of marketing processes within a regulated industry

• Opportunity to builda strong foundationin brand and integrated marketing