Customer Care Executive - Mandarin Speaker

Responsibilities:

• Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.

Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.

• Assist sales order processing and follow up on delivery status of orders and track on collection.

Coordinate with logistics department to ensure on-time delivery to customer.

• Liaise with customers to provide update order status.

Process sales data, sales progress reports and other sales related records and reports.

• Requirements:

• Diploma / Degree in any discipline.

Computer literate and proficient in MS Word, MS Excel and MS Power Point.

• Good communication and interpersonal skills.

Self-motivated, independent and possess initiative.

• Fresh graduates will only be considered.

Job Type: Full-time

Pay: RM2,

• 00 - RM4,000.00 per month
  
  Benefits:
• Dental insurance

Health insurance

• Opportunities for promotion

Professional development
Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Perai: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please state your expected monthly salary

Language:

* Mandarin (Preferred)