Customer Care Officer - Telesales TV Net

Be a part of something BIG!

We are looking for a Customer Care Officer who thrives in a fast-paced sales environment and enjoys engaging customers through meaningful conversations. This role is key to driving TV Net growth by converting opportunities into successful sales.

Make An Impact By

• Conducting outbound calls to promote and sell TV Net products and services
• Achieving and exceeding weekly and monthly sales targets
• Managing daily and weekly call lists while meeting timelines and performance goals
• Building rapport with customers and clearly communicating product value and promotions
• Maintaining accurate and up-to-date records of sales activities and customer interactions
• Adapting quickly to new tools, systems, and processes with a willingness to learn
• Working closely with team members and supporting team operations, including buddy roles, ad-hoc tasks, and assigned projects
  
  

Skill For Success

• Minimum SPM / STPM or Diploma in Business Administration or a related discipline
• At least 1 year of relevant experience in a contact centre or telesales environment
• Strong customer-focused mindset with good English proficiency and interpersonal skills
• Detail-oriented with the ability to capture accurate and complete information during calls
• Proficient in MS Office and able to work independently
  
  

Your Career Growth Starts Here. Apply Now!