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Accord Innovations

Customer Relationship Management Business Analyst

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  • Posted 3 days ago
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Job Description

Job Title: IT Business Analyst

Duration: 12 months contract

Location: Jalan Ampang, KL (Near Masjid Jamek), 10

Overall years of experience: 7-10 years

Relevant years of experience: 5+ years

Domain: Insurance

Skills:

  • Looking for a strong Technical Business Analyst
  • Experience in Dynamics CRM preferably, or any other CRM solutions

Responsibilities :

  • Requirement Analysis & Design: Analyzing and liaising with , documenting (if required), review technical specs (from Systems Integrator)
  • Able to drive Requirements workshop and align with Business on scope & requirements
  • Developing and documenting technical specifications, including system designs, and interface specifications.

  • Collaboration and Communication: Working closely with developers, testers to ensure alignment and clarity throughout the project lifecycle.
  • Ensure technical solution is aligned between different application teams and deliver with quality

  • Testing: Collaboration with Test Manager to Creating test plans, test cases, and potentially participating in system testing to validate that solutions meet requirements.

  • SDLC and Documentation: Lead the preparation of all required technical documents to comply with SDLC processes within the organization, and any Regulatory documents required by BNM.

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About Company

Job ID: 144723365