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Customer Service Executive

Customer Service Executive

Asian Technology Solutions Sdn Bhd
2-12 Years
Not Disclosed
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Job Description

Dear Team,

Greetings from Asian Technology Solution Malaysia

We are hiring for a Customer Service role. If interested, please share your CV for the next steps.

Role : Customer Service Executive /Customer support

Client : Banking

Location: Malaysia (Kuala Lumpur)

Type : 1 Year Extendable

Mode : Work from office (Chulan Tower in Kuala Lumpur, Malaysia, business at Level 13, No. 3 Jalan Conlay.)

Job description:

Provide customer support, liaise with merchants, handle inquiries, and ensure smooth communication with customers.

Experience in Inbound ,Outbound call to resolve the customer queries

Passionate about improving Customer Allegiance Score (CAS).

Curious and accept continuous process improvement.

Able to work independently, as well as collaborate with peers to work towards a common goal.

Flexible for rotational shifts (24/7)(Including Night shift)

References are highly appreciated

More Info

Job Type:
Function:

Key Skills

"Customer Service"

"Customer Support"

About Company

At Asian Technology Solutions (ATS), we empower businesses to thrive in a digitally complex world through innovation, integrity, and service excellence. As a strategic partner to enterprises across Asia, the Middle East, and Australia, ATS delivers transformative solutions in Talent Acquisition, Consulting, IT Services, Cyber Security, and Fraud Prevention.

From building high-performing teams to implementing intelligent security systems and driving digital transformation, we help organizations unlock agility, resilience, and long-term growth. Our regional expertise, combined with global best practices, allows us to deliver tailored strategies that meet the evolving needs of our clients.

We don’t just offer solutions—we co-create success stories. Let’s shape the future together.

Website

http://www.asian-technology.com

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