Customer Service Executive (Banking Industry)

Fresher

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Job Description

Job Responsibility

Provide timely support to customers through available communication channels (inbound, outbound calls and email).
Ensure efficient problem and complaint resolution.
Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information.
Pro-active support to customers to prevent damage to brand loyalty.

Job Requirements

Candidate must possess at least a Diploma and above. Welcome freshgraduate.
Fluent in the required language English & Mandarin (speaking, reading, and writing).
Applicant must be willing to work on rotational shift 24/7.
Willing to relocate in Petaling Jaya.

Job Benefits