Customer Service Executive
Customer Service Executive
IDC Technologies (Singapore) Pte LtdEarly Applicant
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- Posted 20 days ago
- Be among the first 30 applicants
Job Description
Job Scope:
1. Handle inbound call customer service interactions for customers and sometimes emails.
2. Assist customers with onboarding-related queries and service requests
3. Provide accurate information and resolve customer concerns efficiently
4. Maintain high standards of customer satisfaction and service quality
5. Adhere to company policies, processes, and performance metrics
Spotlight
- Office cab/shuttle, Joining goodies, Gifts on festivals, Recreational activities, Maternity leaves, Paternity leaves, Career break/sabbatical, Annual leaves, Rewards & recognition, Joining bonus, Performance bonus, Retirement benefits, Health & insurance, Health insurance, Life insurance, Mental health wellbeing
School Certificate / N or O-Level, Diploma, Bachelors/ Degree
More Info
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About Company
IDC Technologies (Singapore) Pte Ltd
Skills:
Problem Solving, Time Management, Product Knowledge, Active Listening, Multitasking, Adaptability, Customer Focus, Customer Servicing, Handling Customer