Customer Service Experience - Travel/Airline (French Speaker)

Job Description :

You will be serving a world famous airlines/travel agency.

• Communicating with customers through various channels and acknowledging and resolving customer complaints.
• Modify, change and/or cancel existing reservation.
• Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support.

Qualifications :

• Proficient in French language
• Good English communication will be advantage for this position.
• Able to relocate to Malaysia
• Fresh graduates are welcomed to apply

Working days: 5 days per week (including weekends & public holiday)

Working hours: Rotational Work Shift (9 Hours Per Day)

Benefits :

• Attractive KPI incentives

• Transportation Allowance

• Company Corporate Discount

• EPF, SOCSO, EIS

• Health and life insurance (upon confirmation after probation)

• Medical & Dental Allowance

• One way flight ticket & 2 weeks accommodation for foreign candidates

• Working Permit will be provided for foreign candidates