Customer Service- Korean Speaker

Description

We are looking for a highly motivated Customer Service- Korean Speaker to join our team. The ideal candidate should have 1-6 years of experience in the job market context of SEA and should possess excellent communication and problem-solving skills. The candidate should be fluent in Korean and English, and must be able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service via phone, email, and chat support
• Handle customer inquiries and complaints with professionalism and empathy
• Resolve customer issues in a timely and efficient manner
• Collaborate with other teams to ensure customer satisfaction
• Maintain accurate records of customer interactions and transactions

Skills and Qualifications

• Fluent in Korean and English
• 1-6 years of experience in customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills
• Good organizational and time-management skills
• Proficient in Microsoft Office and CRM software
• Bachelor's degree in any field