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Brainhunters Workforce Solutions Sdn Bhd

Customer Service Mandarin Speaker | Normal Working Hours

1-2 Years
MYR 4,200 - 4,500 per month
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Job Description

Job Overview

We are looking for a motivated and results-driven Telesales Executive who is fluent in Mandarin to join our sales team. You will be responsible for contacting potential and existing customers, promoting products or services, and closing sales over the phone.

This role requires strong communication skills, confidence, and the ability to build rapport quickly with Mandarin-speaking clients.

Key Responsibilities

* Make outbound calls to prospective and existing customers.

* Promote and explain company products and services clearly and confidently.

* Identify customer needs and recommend suitable solutions.

* Follow up on leads and maintain consistent communication with clients.

* Achieve individual and team sales targets.

* Handle objections professionally and close sales effectively.

* Update customer information and sales activities in the CRM system.

* Provide accurate information regarding pricing, promotions, and after-sales support.

* Maintain strong customer relationships to encourage repeat business.

Requirements

* Proficient in Mandarin (spoken and written).

* Must have background in insurance or sales minimum 6 months

* Ability to communicate in English and/or Bahasa Malaysia is an advantage.

* Minimum SPM, Diploma, or equivalent qualification.

* Previous experience in telesales, telemarketing, or customer service is preferred.

* Strong persuasive and negotiation skills.

* Good telephone etiquette and active listening skills.

* Target-oriented with a positive attitude.

* Basic computer literacy and familiarity with CRM systems.

Spotlight
  • Annual leaves, Health & insurance, Health insurance, Life insurance

Diploma

About Company

Agensi Pekerjaan BrainHunters Sdn Bhd operates as a workforce solutions provider, and its “BrainHunters” Team boasts an extensive background in the recruitment field, spanning over two decades. This team possesses a wealth of experience and expertise, aligning well with the industry’s standards and expectations.



Amidst the pandemic, a multitude of professionals, recent graduates, and individuals across both white-collar and blue-collar domains faced job losses, causing unemployment rates to surge. Fortunately, the rise of digitalization and online commerce played a pivotal role in rejuvenating the economy and generating employment opportunities, particularly within the e-commerce, manufacturing, and logistics sectors.



As a result of the heightened demand for roles within these industries, BrainHunters seized the opportunity to bridge these gaps. The firm committed to mitigating the unemployment rate within Malaysia’s workforce. Operating from the hearth of Malaysia’s capital Kuala Lumpur, BrainHunters is steadfastly dedicated to prioritizing job opportunities for local individuals. This strategic approach serves the best interest of both nation and the developing workforce across various key industrial sectors.



“We at BrainHunters are continuously making a positive impact and creating a brighter future for all!”

Job ID: 143416973