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Vdart Inc

Customer Service Mandarin Speaker

1-3 Years
MYR 3,500 - 4,000 per month

This job is no longer accepting applications

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  • Posted 4 months ago

Job Description

We are looking for a Customer Service Representative (Mandarin Speaker) to join our growing global team! If you’re passionate about delivering excellent customer experiences and want to advance your career in customer service, we’d love to connect with you.


Why Join Us

  • Work From Home – achieve better work-life balance
  • Be part of a dynamic and supportive global team
  • Opportunities for career growth in customer service

Key Responsibilities

  • Handle customer inquiries via phone, chat, and email professionally and promptly
  • Provide accurate information, resolve issues, and ensure customer satisfaction
  • Maintain records of customer interactions in the CRM system
  • Collaborate with internal teams to escalate and resolve complex cases
  • Deliver positive customer experiences through empathy and clear communication


Requirements

  • Minimum SPM qualification
  • At least 1 year of experience in Customer Service (CSR)
  • Fluent in Mandarin (spoken & written)
  • Strong communication and problem-solving skills
  • CRM proficiency is an advantage


School Certificate / N or O-Level

About Company

We are Purpose Driven, High Growth and a Great Place to Work Certified Organization!
VDart is one of the fastest growing talent management and digital solution providers established in the year 2007. As part of our continued Global Growth Strategy, we are excited to bring digital capabilities to Malaysia. VDart Malaysia Sdh Bhd will serve as our Regional Headquarters for ASEAN region. We are committed in bringing world class technology, build strong digital talent pool in emerging technologies and transform how businesses leverage technology in Malaysia. We serve various customers including Fortune 100 companies across various domains globally. VDart partners with industry leaders in Cloud, Intelligent Automation, IoT, Customer experience, and Security solutions. With distinct digital practices, we help our partners to build for tomorrow by reimaging their business today. From helping our partners to bridge talent in product development and embedded software, we provide resources and solutions globally across a wide range of industries, from automotive and mobility to energy, healthcare, and life sciences, manufacturing, consumer industries, and beyond.
Come join us to create the digital future!

Job ID: 124061015