Search by job, company or skills

Randstad Malaysia

Customer Service Officer (Banking)

Save
new job description bg glownew job description bg glow
  • Posted 23 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Key Responsibilities

  • Outbound Sales: Conduct outbound telemarketing calls to promote a comprehensive suite of banking products and services (deposits, financing, wealth management, etc.).
  • Consultative Selling: Understand customer needs, conduct financial profiling, and recommend tailored banking solutions.
  • Target Achievement: Consistently meet and exceed KPIs and monthly sales performance metrics.
  • Relationship & Pipeline Management: Nurture client relationships to generate referrals and repeat business while accurately updating sales activities in the CRM system.
  • Customer Excellence: Handle customer objections, inquiries, and complaints professionally, collaborating with Quality Assurance and sales admin teams to ensure a seamless client experience.

Qualifications

  • Minimum High School diploma or equivalent.
  • experienced in telesales, outbound contact centres, or similar target-driven sales roles.
  • Exceptional verbal communication, persuasion, and negotiation skills.
  • Highly resilient with the ability to handle rejection gracefully in a busy environment.
  • A ambitious who works well independently and as part of a cooperative team.

More Info

Job Type:
Industry:
Function:
Employment Type:

About Company

Job ID: 147938755

Similar Jobs

Malaysia, Kuala Lumpur

Skills:

CRM systemConsultative SellingOutbound Sales