Customer Service Officer (Manufacturing)

Duties & Responsibilities

1. Deal with customer's order and liaise with production department for order fulfilment.
2. Provide routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies.
3. Responsible to liaise with forwarders arrange shipment and prepare necessary documents for incoming outgoing shipment.
4. Prepare delivery order for finished parts to be delivered to customers.
5. Arrange delivery schedule for the store to deliver goods to customer on time.
6. Other duties as assigned by superior.

Job Requirements

1. Minimum diploma or equivalent.
2. Preferably 2 years relevant working experience in metal or plastic injection environment.
3. Conversant in Chinese/English/Malay, Microsoft Excel/Microsoft Words.
4. Positive, proactive, high integrity, good interpersonal skills.