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"Customer Service" or "Customer Support"

"Customer Service" or "Customer Support"

Asian Technology Solutions Sdn Bhd
2-12 Years
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Job Description

Dear Connection,

Greetings from Asian Technology Solution Malaysia

We are hiring for a Customer Service role. If interested, please share your CV for the next steps.

Role : Customer Service /Customer support

Client : Banking

Location: Malaysia (Kuala Lumpur)

Type : 1 Year Extendable

Mode : Work from office (Chulan Tower in Kuala Lumpur, Malaysia, business at Level 13, No. 3 Jalan Conlay.)

Job descrition:

Provide customer support, liaise with merchants, handle inquiries, and ensure smooth communication with customers.

Passionate about improving Customer Allegiance Score (CAS).

Curious and accept continuous process improvement.

Able to work independently, as well as collaborate with peers to work towards a common goal.

Flexible for rotational shifts (24/7)(Including Night Shift)

References are highly appreciated

More Info

Job Type:
Function:

Key Skills

"Customer Service"

About Company

At ATS, we blend expertise with cutting-edge technology to transform challenges into opportunities. Whether it’s building high-performing teams, driving digital transformation, securing critical infrastructure, or mitigating financial fraud risks, our tailored solutions are designed to optimize operations, enhance resilience, and accelerate success.

With a presence across Singapore, Indonesia, Thailand, India, Vietnam, Australia, the Philippines, Dubai*, Doha*, and Muscat*, we bring a deep understanding of regional market dynamics while leveraging global best practices to drive impactful results.

We don’t just deliver services — we co-create success stories with our clients. Let’s innovate together, turning vision into reality and challenges into strategic advantages.

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2-12 yrs
MYR 2,000 - 4,500 per month
Kuala Lumpur
Skills:
Customer Service, Voice, Call, Inbound, outbond, Banking