Customer Service Representative - Japanese

We're Hiring: Customer Service Executive (Japanese Speaker) – Malaysia

Are you fluent in Japanese and passionate about delivering exceptional customer experiences

Join our global team and be part of a dynamic, customer-focused environment!

Position: Customer Service Executive – Japanese Speaker

Location: Malaysia (Onsite)

Budget:Upto RM 9,000/month

Key Responsibilities:

Provide professional support to Japanese-speaking customers via calls, emails, and chats.

Handle inquiries, resolve issues, and ensure a smooth customer experience.

Maintain accurate records and follow up on customer requests promptly.

Collaborate with cross-functional teams to ensure customer satisfaction.

Requirements:

Proficiency in Japanese (JLPT N2 or above) and English.

Strong communication, problem-solving, and interpersonal skills.

Prior experience in customer service, call center, or BPO is an advantage.

Ability to work well in a team-oriented environment.

Fresh graduates with Japanese language skills are welcome to apply!

If you enjoy helping others and want to work in a supportive and multicultural environment — we'd love to hear from you!