Customer Service Representative - Mandarin Speaking

About the Company

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

About the Role

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Open to Fresh Graduates
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Fluent in Mandarin C1 Level
• Basic English at B1 Level
• Ability to multi-task, organize, and prioritize work
• Willing to work onsite
• Willing to work as per working schedule