Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
Job Types: Full-time, Permanent
Pay: RM1,
- 00 - RM2,100.00 per month
Education: - STM/STPM (Preferred)
Experience:
- Call Center: 1 year (Preferred)
Language:
* Mandarin (Preferred)
