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ZEISS Group

Customer Service Specialist, Optical

ZEISS Group
Petaling Jaya, Malaysia, Selangor
Fresher
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  • Posted 18 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  1. Customer Service Support,
  • Provide efficient and effective day-to-day operations to meet service quality and timely delivery of products to customers
  • Unpacking orders received from customers record and storing the spectacle and lenses at the designated area (Pigeonhole)
  • Priority in handling the incoming frames for QC (CCTV) and Tracing supported with recording system (U8 & PCS)
  • Process customer orders that are placed related to Cut, Edge & Fit if required
  • Assisting customer effectively by solving disputes
  • Contact customers with the edging defect and re-order accordingly through Visustore.
  • Complete other necessary paperwork and data entry as required
  • Assist Customer Service Team Lead in assigned and agreed process.
  • Identify areas of improvement and work with team members for proposing, planning and execution.
  • Any other duties as and when assigned

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

ZEISS Group

Job ID: 135690499

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Last Updated: 13-12-2025 10:19:40 PM
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