Customer Success Mgt - Specialist (Mandarin speaking)

Roles and Responsibilities

In this role you are required to do analysis and solving of moderately complex problems such as:

• May create new solutions, leveraging and, where needed, adapting existing methods and procedures.

• The person would require understanding of the strategic direction set by senior management as it relates to team goals.

• Primary upward interaction is with direct supervisor.

• May interact with peers and or management levels at a client and or within Accenture.

• Guidance would be provided when determining methods and procedures on new assignments.

• Decisions made by you will often impact the team in which they reside.

• Individual would manage small teams and or work efforts (if in an individual contributor role) at a client or within Accenture.

• Please note that this role may require you to work in rotational shifts.

Job Qualifications

• 5+ years experience in technical architect, technical consulting, design and implementations, and/or technical sales

• Bachelors Degree in Computer Science, Information Technology/Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation and /or technical sales

• Relevant certifications from Microsoft (AZ-104) or competitive platforms AND 3+ years experience in technical architect, technical consulting, design and implementation and//or technical sales

Preferred Qualifications:

• Bachelor's degree in computer science, Information technology, Engineering or related field AND 4+ years experience in technical architect, consulting, design and implementation and/or sales OR 4+ years experience with cloud-based solutions design, migrations and management

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.

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