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Language : Mandarin + English
Location : Ara Damansara (Nearby LRT)
Working hours / days : 24/7 Rotation Shift (2 off days rotation)
Salary : Basic RM3,100 + Shift RM400 + KPI RM500
Responsibilities:
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
Identify the level of technical knowledge and adjust technical communications to solve customer's problem
Conducting basic probing to determine the next action for any software related to enquiries
Requirements:
Excellent English & Mandarin (speaking only)
Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply Full Training Provided
Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
Must be willing to work on rotational shifts
Must be willing to work in Ara Damansara
WHY JOIN US:
Monthly fun and exciting staff activities
We are located nearby shopping malls and housing area
Nearby LRT Station
Benefit:
5 working days in a week
EPF & SOCSO
Sick leave
Annual leave
Quarterly staff recognition and appreciation
Nice Working Environment
Free Shuttle Van Provided from Various Location
Fun Filled Environment with Events and Activities/ Team Outing
School Certificate / N or O-Level, Diploma, Bachelors/ Degree
TRINITY WORKFORCE SOLUTIONS
We've built a deep understanding of candidates, clients and technologies used in this ever-evolving sector, helping us to connect top talent with leading companies every day.
Trinity is posed to take on even greater challenges in the coming years as it remains firm in its commitment to provide only the best employment opportunities to the country's highly skilled labor force and professionals, and showcasing the best that the Multiple Geographics has to offer to the global labor market.
Trinity can be the ‘One Stop Shop’ for recruitment, with capabilities of supporting with recruitment requirements across all areas of the operation, with our aim being to “Keep you in excellent working order�.
Job ID: 131181027
