Customer Support Executive
Customer Support Executive
IDC Technologies (Singapore) Pte LtdEarly Applicant
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- Posted 11 hours ago
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Job Description
Job Details:
* 5 working days per week
* 24/7 rotational shifts
* Interview mode: face 2 face at Pataling Jaya, Sleangor
*Basis salary + Fixed allowance + night shift allowance + KPI*
Looking for someone who is immediately available and able to join on 27th-Oct
Job Scope:
* Handle customer inquiries via chat and email
* Provide accurate information and resolve customer issues
* Maintain professional and friendly customer support
* Follow company guidelines and service standards
* Update customer records and reports when required
More Info
About Company
IDC Technologies (Singapore) Pte Ltd
Skills:
Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail
Skills:
Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling
Skills:
Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis
Skills:
email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge