Customerservice
N2S Global Workforce Solutions India Private Limited- Posted 4 hours ago
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Job Description
Company: Startek
Role/Profile: Customer Support/Service
Working Location: Ara Damansara (LRT ara damansara, its 10 minutes from office and you will get a free shuttle from LRT to office)
Workdays: any 5 days in a week
Shift: Rotational shift
Salary: 2300RM basic + night shift up to 400 + 500KPI
Responsibilities:
* Provide continuous Customer support via telephone and email related to the product
* Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
* Identify the level of technical knowledge and adjust technical communications to solve customer's problem
* Conducting basic probing to determine the next action for any software related to enquiries
Requirements:
* Excellent English verbal communication skills
Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
* Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
* Must be willing to work on rotational shifts
* Must be willing to work in Ara Damansara
WHY JOIN US:
* Monthly fun and exciting staff activities
* We are located nearby shopping malls and housing area
* Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
Benefit:
* 5 working days in a week
* EPF & SOCSO
* Sick leave
* Annual leave
* Quarterly staff recognition and appreciation
* Nice Working Environment
* Free Shuttle Van Provided from Various Location
* Accommodation Provided
* Fun Filled Environment with Events and Activities/ Team Outing
CAREER GROWTH & TRAINNING PROGRAMS:
* Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
* iSTAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
* English Training – Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
* IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
Spotlight
- Office cab/shuttle, Rewards & recognition
Matriculated/A-Level, School Certificate / N or O-Level, Diploma, Bachelors/ Degree, ITC/NTC/Vocational
More Info
Key Skills
About Company
Net2Source (N2S) is a minority-owned global workforce solutions company recognized by SIA as one of the largest and fastest-growing Total Talent Solutions providers. With a presence in 34 countries and Glo-Cal (global and local) teams, we deliver seamless workforce solutions tailored to our clients’ unique needs. Our approach is built on three core pillars—People, Process, and Technology—enabling us to create simple, robust, and efficient talent solutions. With 3,500+ contractors working worldwide, we specialize in Contingent Staffing, Direct Hire, Statement of Work (SOW), Recruitment Process Outsourcing (RPO), Direct Sourcing, Global Payroll & Compliance (EOR/IC), Diversity Spend Capture, and Nearshoring/Co-shoring solutions. We combine global reach with local expertise to help organizations build agile, scalable, and future-ready workforces.