Data Analyst Intern - Customer Service, Regional Operations (Fall 2026)
Job Description
Job Description:
- Conduct data-driven analysis to optimise operational efficiency and costâ€performance trade-offs, including resolution-time optimisation and service quality outcomes
- Translate performance data into actionable insights, identifying key cost, demand, and experience drivers
- Support AI-enabled decision-making and ad-hoc problem solving to improve performance at scale
Requirements:
- Currently pursuing a degree in any relevant disciplines
- Strong analytical skill and sensitivity to data
- Strong oral and written communication skill
- Results and details driven
- Well organised with good multi tasking ability
- Positive, team-player, and energetic attitude
- Strong proficiency in Excel is a must, SQL is a plus
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