Proven track record in business analytics, preferably within the telecom or related industries (e.g., financial services, utilities, digital platforms).
Experience in defining KPIs, setting up performance dashboards, and translating data into actionable business insights
Strong SQL and data manipulation skills; familiarity with BI tools (e.g., Power BI, Tableau, Looker, Qlik).
Ability to partner with business teams to identify high-impact use cases for AI/ML solutions (e.g., churn prediction, upsell/cross-sell, customer segmentation)
Understanding of telecom data sources (CRM, network, billing, customer touchpoints).
Skills/experience
8-10 years in analytics, data strategy, or performance management rolesPrior consulting or in-house transformation experience
Translate complex data into clear, actionable insights that inform strategic and operational decisions, effectively communicating findings through visualizations and presentations
Collaborate across business and technical teams to define analytical goals, develop data-driven solutions, and create executive summaries linking insights to business performance
Design, develop, and maintain interactive dashboards (e.g., Power BI, Tableau, Looker) and data pipelines using Snowflake and APIs, ensuring accuracy, efficiency, and usability.
Manage cloud-based data workflows (AWS, Azure, GCP) for storage, processing, and deployment, emphasizing scalability, performance, and security
Conduct advanced SQL analysis, data validation, and quality assurance to resolve inconsistencies and support ad-hoc business and reporting needs.
