Data Center Engineer

Job Description

Locations

• YTL JDC1 YTL Johor Data Center 1, No.1 Jalan Lestari Hijau 1,, Taman Lestari Hijau YTL Kulai, 81000 Kulai, Johor
• Bridge DC (BDC): MY06 Campus 2, Building #06 H.S.(D) 81390, PT 32640, Jalan Digital 2, Kawasan Perindustrian Kulai (KIDEX), Mukim Bukit Batu, Daerah Kulai, 82100 Kulai, Johor, Ayer Baloi, Johor
• PDG JH1 Campus (Kulai): No. 15, Jalan Digital Utama, Taman Perindustrian Kulai, 81020 Bukit Batu, Kulai, Johor, Malaysia

Minimum Job Requirements:

• Minimum Diploma in Telecommunication/Computer Engineering or related fields
• Hands-on experience in Data Center operations, familiarity with facility management, server hardware and network equipment
• Work independently and have the ability to work under pressure with tight deadlines
• Work effectively with minimal direction or supervision for day-to-day tasks and communicate outcomes
• Fast-learning ability, willing to pick up new skills and technologies
• Proficient in Mandarin is a plus due to regional coverage

Server Maintenance

• Server mounting and handover acceptance checks
• Service equipment patrols
• Server failure drill exercises

Hardware Maintenance and Component Replacement

• Dismantling servers for minimal configuration testing
• On-site replacement of hardware components
• Supporting out-of-warranty server issues

Failure Incident Support and Diagnostics

• Diagnosing pre-check failures
• OS-level diagnostics (e.g. logging into systems to identify root causes)
• Pre-vendor triage (e.g. log collection and preparation for vendor escalation)

System Recovery and Configuration

• Post-repair system configuration (e.g. DHCP, disk mounting)
• OS-level repairs (e.g. disk remounting)
• Headcount-Based and Ticket-Based Data Center Operations

Network Device Maintenance

• Network device handover acceptance checks
• Device deployment
• Failure handling and request service
• Service equipment patrols and network equipment failure drill exercises
• Coordination with Carrier or IDC providers

Asset Management

• Production inventory management
• Spare units / parts inventory
• Implementation project inventory
• Storeroom and cabinet organisation
• Create and update server lists and documentation

Coordination with Data Center Facility

• Rack power on/off coordination
• Facility incident response and drill exercises
• Site environment checks or testing assistance
• Facility patrol and abnormality reporting
• Facility change or maintenance coordination

Structured Cabling and Asset Tagging

• Cabling project acceptance checks and validation
• Ad-hoc structured cabling and labelling work

Remote Work Support

• Handle Issuer internal system ticket tasks (Virtual Infrastructure)
• Create, modify, or cancel VM hosts or VMs
• Perform IP provisioning and network configuration
• Support virtual machine handover
• Provide system access for checks, log collection, and config restoration

Other On-Site and Coordination Work

• On-site technical assistance or local coordination with third-party local suppliers
• Coordination with logistics and client teams during business hours
• On-duty reports, documentation, and archiving