Data Center Operations Associate (Facilities) - Contract | RM5000

Position: Data Center Operations Associate (Facilities)

Industry: Data Center

Working Duration: 6 Months (Fixed)

Working Location: Johor Bahru

Working Day/Hours: 24/7 Rotational Shift (8 hours/ 3 shift rotational)

Salary: Basic up to RM 5,000 (Based on location + experience + skills) with statutory contribution + medical insurance + leave entitlement

JOB SUMMARY

The Data Center Operations Associate (IC2) – Contractor supports routine facilities activities within data center environment. Working under the direction of site leads, facilities personnel and authorised team members, the successful candidate will assist with inspections, monitoring, documentation, work-area preparation, vendor support and other assigned operational tasks. This is a junior technical support role. The position does not require independent operation of critical infrastructure or engineering decision-making. All activities must be performed according to approved procedures, site safety requirements and instructions from authorised personnel.

KEY RESPONSIBILITIES

Routine Facilities Support

• Perform assigned visual inspections and basic operational checks using approved checklists.
• Observe equipment conditions, system readings, alarms and facility environments.
• Report unusual conditions, alarms, leaks, damage, noise, temperature changes or safety concerns to the appropriate team.
• Assist with routine housekeeping, labelling, equipment-area organisation and site readiness activities.
• Support basic facility-related tasks within the scope of training and authorisation.

Maintenance & Vendor Support

• Assist with preparation for planned maintenance activities.
• Support access coordination, work-area setup, documentation checks and site escort activities where authorised.
• Observe vendor work and report status or concerns to the assigned representative.
• Help verify that work areas are clean, safe and returned to normal condition after maintenance.
• Update assigned logs, work orders and task records after completing support activities.

Safety & Compliance

• Follow site safety policies, procedures, environmental health and safety requirements and contractor rules.
• Use required personal protective equipment.
• Follow access control, permit-to-work and lockout/tagout restrictions as instructed.
• Immediately report hazards, incidents, injuries, near misses, unsafe behaviour or damaged equipment.
• Participate in required safety briefings, toolbox talks and site training.
• Do not operate, isolate, reset, energise or de-energise critical equipment unless specifically trained, authorised and directed.

Operational & Incident Support

• Respond to assigned facilities tickets, work orders and service requests.
• Complete tasks according to approved procedures and assigned timelines.
• Maintain accurate checklists, readings, logs and task updates.
• Provide clear information during shift handovers.
• Report incomplete work, open issues, abnormal conditions and required follow-up actions.
• Support inventory checks for basic facilities tools, consumables and operational supplies.
• Report alarms, equipment faults, environmental changes and other operational events promptly.
• Assist with basic information gathering, area checks, documentation and communication during incidents.
• Participate in emergency drills and recovery activities as directed.

Collaboration

• Work closely with data center operations, facilities engineering, security, EHS and approved service providers.
• Communicate clearly with supervisors and team members.
• Follow assigned priorities and request guidance when tasks or conditions are unclear.
• Share observations that may improve safety, organisation, reliability or operational efficiency.

JOB REQUIREMENTS

Minimum Requirements

• Technical certificate, Diploma, vocational training or equivalent practical experience in Facilities, Electrical, Mechanical, Building Services, Maintenance or a related technical field.
• Minimum 6 months of relevant experience in Data Center facilities support, building maintenance, technical operations, industrial environments or similar work.
• Basic understanding of electrical, mechanical, cooling or building systems.
• Ability to follow written procedures, checklists and safety instructions.
• Ability to record readings and maintain accurate operational logs.
• Basic computer skills with familiarity in email, ticketing systems or digital work orders.
• Good communication, teamwork, reliability and attention to detail.
• Willingness to work shifts, including nights, weekends and public holidays, where required.
• Ability to work in data center and facilities areas with varying temperatures and noise levels.
• Ability to walk, stand, bend, climb stairs or ladders and perform routine physical activities.
• Ability to lift and move materials within approved safety limits.
• Willingness to wear required personal protective equipment and comply with site access and safety protocols.

Nice to Have

• 1+ year of experience in facilities, maintenance, electrical, mechanical, HVAC, building services, industrial or technical operations.
• Previous exposure to a data center, critical facility, industrial site, plant room or technical operations environment.
• Basic awareness of UPS systems, generators, HVAC equipment, fire detection, BMS or DCIM systems.
• Familiarity with PPE, permit-to-work, lockout/tagout or site safety practices.
• Experience assisting technicians, engineers, facilities teams or maintenance vendors.
• Relevant entry-level technical or safety certification.

If you are interested to apply, please forward your latest resume to [Confidential Information] AND [HIDDEN TEXT]

Subject: Job Application – Data Center Operations Associate (Facilities)