Data Collection Assistant / Field Research Assistant

Location: Petaling Jaya (nearby MRT Station)

Employment Type: 12-Month Contract (renewable based on perfromance)

Working Arrangement: Fully Onsite

Working Hours: Monday–Friday, 10:00 AM–7:00 PM. Occasional Saturday half-day based on business requirements, with advance arrangement.

Job Overview

We are looking for a detail-oriented and proactive Operations Support Coordinator to support data collection, field research and ground operations activities.

The successful candidate will be responsible for gathering information, conducting field research, maintaining accurate records and supporting operational projects according to established guidelines.

Key Responsibilities

• Coordinate and execute data collection activities according to guidelines provided by the supervisor.
• Collect, verify and record information accurately, ensuring all data collection forms are completed correctly.
• Conduct ground research and field visits to gather relevant data, information and insights from different locations.
• Plan and execute ground operations and assigned projects in alignment with business objectives.
• Organise, maintain and update collected information and operational records.
• Provide feedback and recommend improvements to existing operational processes and guidelines.
• Maintain strict confidentiality when collecting, handling, storing and sharing business information.
• Collaborate with the team to ensure smooth execution of daily operational activities.

Requirements

• Good verbal and written English communication skills.
• Some familiarity with data collection, field research, surveys or information gathering.
• Comfortable conducting ground research and travelling to different locations within the city.
• Physically comfortable performing full-day (approximately 8 hours) indoor and outdoor field operations.
• Basic proficiency in Google Workspace, particularly Google Forms and Google Sheets.
• Basic understanding of data interpretation and statistical concepts.
• Detail-oriented with good accuracy when handling information and documentation.
• Willingness to learn new tools, systems and operational processes.
• Able to work independently and follow instructions and established procedures.

Work Arrangement

• Must be willing to travel around the city for fieldwork.
• Transportation expenses for work-related travel will be reimbursed.