Database Administrator (MongoDB)

Senior Service Operations Specialist- Mongo DB

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior Service Operations Specialist- Mongo DB This is an exciting opportunity to expand your skill set and achieve job satisfaction and work-life balance. I&aposve included more details below.

Senior Service Operations Specialist (DBA)

Job Purpose

Ensure the stability, efficiency, and optimization of database systems and service operations by handling incidents, overseeing daily processes, and coordinating with technical teams and vendors.

Key Responsibilities

• Monitor and manage day-to-day operations for database and application services to ensure smooth performance and minimal disruptions.
• Handle and resolve complex incidents, especially those related to database issues and service outages.
• Coordinate with internal teams and external vendors for service requests, incidents, and to maintain compliance with SLAs.
• Analyze operational and database data to find improvement opportunities and fix bottlenecks.
• Develop and update operational procedures to improve efficiency and reliability.
• Collaborate with technical teams for root cause analysis and long-term solutions to repeated problems.
• Keep all process and incident documentation up to date.
• Identify and automate manual database or operations tasks when possible.
• Remain available for escalations and support outside regular business hours, as needed.
• Apply and manage changes (patches, updates) based on business requirements.

Required Qualifications & Skills

• Bachelors degree in Computer Science, Electronic Engineering, Telecommunications, or equivalent.
• Certifications: RHCSA/RHCE, MongoDB (or equivalent), ITIL v4 Foundation.
• Minimum 35 years experience in supporting databases (especially MongoDB) and operating systems (RHEL 7/8).
• Strong experience in application/system support, direct customer delivery to SLAs.
• Analytical and troubleshooting skills.
• Experience in ACM domain, airline industry, or ATI knowledge (advantage).
• Strong communication for working with technical and non-technical teams.

WHATS ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Arti@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Arti Choudhary

Avensys Consulting Pte Ltd

EA Licence 12C5759