Delivery Lead

Job Summary:

Responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. This role involves leveraging standard tools, methodologies, and processes to ensure the successful delivery, monitoring, and control of service level agreements. The manager will oversee milestones, dependencies, and stakeholder engagement while ensuring alignment with financial, contractual, and operational commitments.

Key Responsibilities:

Program and Service Delivery:

• Deliver business and technology outcomes for assigned programs, projects, or contracted services.

• Ensure adherence to schedule, budget, quality, and service level requirements.

Service Monitoring and Control:

• Leverage standard tools, methodologies, and processes to monitor and control service level agreements.

• Track, measure, and report project costs, performance issues, and risks.

Stakeholder Management:

• Manage milestones and dependencies across multiple stakeholders.

• Facilitate effective communication and collaboration among stakeholders to ensure alignment and progress.

Financial and Contractual Management:

• Manage financial, contractual, and operational commitments in alignment with contract and cost management targets.

• Ensure compliance with contractual obligations and cost management goals.

Resource Planning and Management:

• Plan and manage resource staffing requirements to meet program and service delivery needs.

• Optimize resource allocation and utilization to achieve project objectives.

Qualifications:

• Bachelor's degree in Business Administration or related discipline.

• More than 8 years of work experience with proven record in project and service management roles.

• Strong knowledge of project management methodologies, tools, and processes.

• Excellent stakeholder management and communication skills.

• Demonstrated ability to manage financial, contractual, and operational commitments.

• Proficiency in tracking and reporting project costs, performance, and risks.

• Experience in resource planning and staffing management of team size 50-100 headcounts.

• Ability to manage complex programs and services with multiple stakeholders.

• Strong analytical and problem-solving skills.

• Flexible with work hours from mid-day 12pm to 9pm fully onsite at Bangsar South office

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.