Deputy HR Ops Manager

Lead the day-to-day delivery of HR operations, including shared services and payroll, ensuring accurate, timely, and compliant HR support across the organization.

Key Responsibilities:-

HR Shared Services

• Oversee day-to-day HR shared services delivery: employee data management, onboarding/offboarding

administration, HR helpdesk/query resolution, and letter/documentation issuance.

• Maintain HR SOPs and process controls for consistent, audit-ready HR service delivery.

• Drive continuous improvement of HR processes and better use of HR systems to improve efficiency and

employee experience.

Payroll Management

• Oversee accurate and timely monthly payroll processing, including statutory contributions (EPF,

SOCSO, EIS, PCB/income tax), claims, and benefits administration.

• Ensure payroll compliance with the Malaysian Employment Act and tax regulations.

• Resolve payroll discrepancies and manage relationships with payroll vendors/systems where

applicable.

Compliance & Reporting

• Maintain accurate employee records and ensure compliance with statutory reporting and internal audit

requirements.

• Prepare and publish HR operations dashboards and reports (headcount, payroll costs, turnover) for

leadership.

• Maintain risk registers for HR operations and payroll-related matters.

Cross-Functional Support

• Partner with HRBPs, Talent Acquisition, L&OD, C&B, and Finance to support the end-to-end employee

lifecycle.

• Support project site offices with HR operations needs specific to construction/data centre project teams.

People Leadership

• Lead and develop the HR Operations team (Shared Services and Payroll executives/officers).

• Enforce quality, governance, and confidentiality standards in handling employee data and payroll

information.

Minimum Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, or related field.

• 5–8 years (Deputy Manager) / 8–12 years (Manager) in HR operations, payroll, or shared services,

ideally within construction/engineering or a project-based environment.

• Strong working knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB) and

the Employment Act.

• Proficiency in HRIS/payroll systems