The Role
Role Overview
We are looking for a Designer cum Operations Executive to join our regional e-commerce team based in Malaysia. Reporting to the Head of Ecommerce, you will play a dual role: producing creative assets for campaigns and supporting daily e-commerce operations. This is a cross-functional creative role focused on e-commerce performance. You will work closely with the marketing, operations, and marketplace teams to deliver high-impact visuals that drive sales and engagement.
Role Purpose
To support design & content production, promotional materials, and product asset management across all markets; also assist with operational tasks tied to design/upload/promo creation and scheduling across markets (MY, SG, ID, HK, VN).
Key Responsibilities
- Create visual assets for web banners, social media, email marketing, ads
- Edit & retouch product images; ensure consistency in product photography standards, aligned to brand guidelines
- Work with marketing team to produce campaign collateral and secure necessary approvals
- Upload assets/promos to marketplaces and Shopify, ensuring correct formatting/specs
- Maintain brand style guidelines
- Monitor performance of creative assets; suggest improvements
- Adapt and localize assets by country and channel (Shopify, Lazada, Shopee, etc.)
- Ensure mobile-first design principles are followed to improve conversion
- Assist with campaign asset uploads and merchandising setup
Ideal Profile
Skills & experience:
- 13 years in graphic design/e-commerce creative role
- Strong skills in Adobe Creative Suite (Photoshop, Illustrator, etc.); optional: basic video/motion graphics/Canva
- Good eye for detail, understanding of UI/UX basics, typography, image optimization for web
- Ability to manage time across multiple requests, collaborate with marketing & operations
- Knowledge of Shopify or marketplace backend tools is a plus
- Understanding of e-commerce creative performance metrics (CTR, engagement rates)
- Comfortable with fast-paced, deadline-driven campaign cycles (11.11, 12.12, etc.)
- Experience in localized design for different Southeast Asian markets is a plus
Reports to: Head of E-Commerce
Works with: E-Commerce Executive, Marketing team, Ops team
What's on Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Apparel & Sporting Goods
