Job Description
Device Maintenance: Maintain and troubleshoot desktop devices (e.g., computers, printers).
OS and Software Support: Install, configure, and support operating systems (e.g., Windows, MacOS) and software.
User Support: Provide daily technical support and resolve user issues.
Device Deployment: Set up and initialize new devices, including system and software installation.
Asset Management: Track and manage IT assets and software licenses.
Security Management: Update security patches and enforce security policies.
Documentation: Write and maintain technical documents and guides.
Vendor Collaboration: Work with suppliers to resolve hardware/software issues.
Requirements:
- Diploma and above in IT related
- Experience in desktop devices (computer, printers, windows, macOS) software installations and troubleshooting
- Candidates who are open to working overtime and comfortable with a one-day off schedule.
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Key Skills
About Company
Lenovo is a global technology company headquartered in Beijing, China, and Morrisville, North Carolina, USA. It is one of the world’s largest manufacturers of personal computers, known for its ThinkPad laptops, IdeaPad series, and Legion gaming systems. Lenovo also produces smartphones, tablets, servers, storage devices, and smart home products. The company is known for its innovation, strong R&D capabilities, and a significant presence in both consumer and enterprise markets.