Desktop Support
- Posted 42 minutes ago
- Be among the first 10 applicants
Job Description
Hiring: Desktop Support Engineer (L1) | Klang Valley, Malaysia
Location: Klang Valley, Malaysia
Contract: 6 Months
Work Arrangement: Onsite
Experience: Minimum 1 Year
About the Role
AITEK is looking for a Desktop Support Engineer with hands-on experience in IT troubleshooting and end-user support for a 6-month contract opportunity in Klang Valley.
Key Responsibilities
- Provide L1 desktop and technical support to end users.
- Troubleshoot laptops, desktops, printers, and peripherals.
- Install and configure Windows 10/11 and Microsoft 365 applications.
- Resolve basic LAN, Wi-Fi, VPN, and network connectivity issues.
- Support Active Directory, user accounts, and password resets.
- Manage IT incidents and service requests through ticketing tools.
- Assist with IT asset management and hardware deployment.
- Escalate complex issues to L2/L3 teams when required.
Requirements
- Minimum 1 year of experience in Desktop Support, IT Helpdesk, or EUC Support.
- Good knowledge of Windows OS, Microsoft 365, and basic networking.
- Familiarity with Active Directory and ITSM ticketing systems.
- Strong troubleshooting and communication skills.
- Able to work onsite in Klang Valley.
- Immediate joiners or candidates with short notice periods preferred.
More Info
Key Skills
About Company
We are a Consulting and IT Services Provider that deliver wide range of business technology services, consulting services and custom application development. Our focus is to achieve Service Delivery as per the needs of our clients through ensuring service excellence using the best technology, people, and practices available.
About Recruiter
0 Active Jobs